This assignment has three parts, all centered on your ability to create a plan for A-plus customer experiences. We have mentioned before how the employees are the voice and image of any business. Well then, who better to come up with the ideas that will help a business exceed a customer’s expectations than the employees? Communication is obviously important for customer service. And, anything important should be measured and audited. In today’s fast-paced world, things need to be convenient and be at the right place at the right time, or a business risks losing customers to the competition. You have had lots of ideas passed by you, but which ones would you focus on? Instructions Part 1: Generating A-Plus Ideas Using the same organization you chose in Module 1, address the following: 1.Consider ways to get the employees of your organization involved in generating A-plus value ideas. 2.How would you do this? Be specific about the following: •What would you teach employees before soliciting their ideas? •Who would be involved in idea-generating sessions? •How would you collect and process ideas (specifically)? •How often would you gather ideas? •How would people be rewarded for participating in the process? Part 2: Communication Audit Develop a plan to audit the communication effectiveness of your company. •How would you go about this? •What kinds of messages should be analyzed? •How could you assess how understandable the messages are for your customers? •What are some ways you could make the messages even clearer? •What are some other media not being fully used that could exceed customer expectations? (Remember: Media are not all electronic. Some very old-fashioned media, such as personal visits, conversations, or letters, can have a significant impact.) Part 3: Create A-Plus Timing and Convenience 1.You have read about three strategies for dealing with customer wait times: manage the reality, manage the perception, and make the wait invisible. Assume that you are a manager for your selected company. Write a recommendation report describing how you would apply each of the three strategies to create A-plus timing and convenience. Be specific about exactly what you would recommend. 2.Of all the ideas on convenience and timing presented in your readings for this module, which one or two would be likely to give your company the greatest immediate benefit? How could you implement it (or them)? Submit the following: Part 1: Five paragraphs describing ways to generate ideas. Part 2: Five paragraphs describing how you would do a communication audit. Part 3: Five paragraphs describing A-plus timing and convenience plan.
Attributed to the antimenes painter. Description Black figures amphora depicting thesus slaying the minotaur and the gods departing for olympus.
Research Report – How Voters Decide
Students are required to conduct a research report. The research report should include a discussion of the chosen research question, a review of relevant literature, a testable hypothesis, and an analysis of secondary data carried out using SPSS.
Why are older people more likely to vote?
Selecting your election (and data)
In addition to the general topic of your report, you will also need to decide which election you want to investigate. In the module, we have primarily focused on behaviour in general elections in Britain, but you are welcome to branch out to other elections (e.g., local elections, referendums, EP elections). – EU REFERENDUM 2016/GE 2015
The introduction is one of the most important parts of a research paper. In this first section, you should give a (brief) general overview to your topic. Make sure your introduction introduces your research question and gives the reader a sense of why we should care about your topic. The introduction should tell us what you are going to conclude and lay out a clear structure for the rest of the report.
What have other people already said on this topic? Use journal articles, books, government reports, and well-regarded think-tanks. No journalistic sources. Aim to point out some of the tensions in the literature, e.g. rival interpretations, flaws in the arguments, missing information; and lead to what you’re going to test in the report.
Theory and Hypothesis
What is your answer to your research question? Your theory explains why you think your key predictor causes changes in the outcome. Theories may be developed logically or you can adapt an existing theory in the literature. You should also have at least one hypothesis between a key predictor and your outcome of interest. The hypothesis should also indicate the nature of the relationship (i.e., positive or negative) between the predictor and the outcome. Deductive hypotheses with quantitative research follow the standard quantitative formatting, which means numbering them H1, H2, etc.
Data and measurement
Once you have laid your hypothesis, you have to give the reader a sense of how you will test it. What country/election have you chosen? What data are you using? How many respondents were included and when/how was the data collected? How do you measure your key concepts? Why are these good measures of the phenomena you are interested in?
This section should also give the reader a sense of your variables. Specifically, you should discuss the measurement of:
your key outcome variable
your key predictor variable
any control variables you choose to include (a minimum of two relevant control variables are required) Remember that replicability is the gold standard in quantitative research; this section should give the reader the information necessary to replicate your report.
The analysis section should present the findings of your research and lead us to clear answers to your research question. The data analysis must be conducted using SPSS. The analysis section must include the following:
At least one chart (if you have used a chart in the data and measurement section, this will satisfy the requirement.)
At least one appropriate bivariate test between a key predictor and an outcome.
At least one multivariate test (i.e., regression or logistic regression), which includes at least two relevant control variables.
Quick recap of the most important evidence and findings of your research. You should raise some implications of your findings. You may take the opportunity to make policy recommendations based on what you found. You could also suggest avenues for further research: what interesting questions were thrown up by the research that merit more attention but simply were not feasible to address in the confines of this research report?
Intelligence role of the coalition forces against ISIS. Discuss
Please use the following resources in my paper:
-J Richards (2010) The Art and Science of Intelligence Analysis. Oxford, Oxford University Press
-D Omand (2010) Securing the State. London, Hurst and Co
-P Gill and M Phythian (2006) Intelligence in an Insecure World. Cambridge, Polity
-A N Schulsky and G N Schmitt (2002) Silent Warfare: Understanding the World of Intelligence. Dulles VA, Potomac
-R Z George and J B Bruce (eds. 2008) Analyzing Intelligence: Origins, Obstacles and Innovations. Washington DC, Georgetown University Press
-A Glees, P H J Davies, J N L Morrison (2006) The Open Side of Secrecy. London, Social Affairs Unit
-M Herman (2008) Intelligence Power in Peace and War. Cambridge, Cambridge University Press
-L K Johnson (ed. 2009) Handbook of Intelligence Studies. Abingdon, Routledge.
-A Glees (2003) The Stasi Files: East German Secret Operations Against Britain. London, Simon and Schuster.
– plus 5 more relevant resources to the topic available on google scholar
Discuss at least two qualitative HR metrics that HR professionals might use in your chosen organization that have not already been discussed, and why you have chosen them (e.g., Why do people like to work here? What do people not like about our benefits program?). Include the benefits and limitations of each HR metric. Include how using the HR metrics you have chosen might influence your credibility as a strategic partner with the organizational stakeholders. Finally, discuss whether you think it is more important for HR professionals to be competent in qualitative methods, quantitative methods, or both, and explain why.
Determine which statistical technique you will employ to measure the quality characteristics of your organization. Provide examples to support the rationale.
Analyze the current facility location, and then use the three-step procedure to determine a new location.
Analyze the key concepts related to capacity planning and facility location for the new location.
Examine the current work system design, and determine your organization’s selected feasibility in the job design (i.e., technical, economic, behavioral). Assess key elements of the rationale in the work design competitive advantage.
Using the method analysis described in the textbook, defend the new change implementation process and the rationale for the change of method.
Develop a diagram showing network planning techniques, in which you use the program evaluation and review technique (PERT) and the critical path method (CPM).
Ethical Communication in Crisis
Respond to the following:
How would you evaluate the crisis response of Southern Cross Austereo based on the five components of ethical crises leadership presented in the chapter? Provide a detailed evaluation that demonstrates clear, insightful critical thinking.
What steps should Southern Cross Austereo take to restore the firm’s reputation and that of station 2Day FM? Provide a detailed evaluation that demonstrates clear, insightful critical thinking.
Analyze ways in which an advance directive might support a patient’s legal and ethical rights. Consider the interview you conducted, describe any questions, comments, concerns or concerns your interviewee expressed regarding how an advanced directive supports their legal and ethical rights. them, evaluate the impact an advanced directive might have on end-of-life care from the perspective of health care providers and organizations.
Apply ACHE policy for end-of-life planning for patients. NOTE: The state I live in is TEXAS.
This Individual Assignment is worth 20% of the final assessment mark.
In this assignment, you will apply your Investment Banking knowledge developed in class to analyse news archives of the leading financial newspapers and financial commentaries on the recent global financial crisis. More specifically, you should begin by reading “A Tale of Two Hedge Funds: Magnetar and Peloton” on pages 513-530 of our textbook “Investment Banks, Hedge Funds, and Private Equity” by David Stowell (2nd Edition). Although the story centred on two hedge funds, Magnetar and Peloton, no in-depth knowledge on hedge funds is required for the completion of the assignment. You only need to know that hedge funds have maximal flexibility in strategies they used under minimal regulations, which have already been outlined in page 30 of Lecture 1. The main focus is on the trading strategies with the structured products such as CDOs and CDSs these hedge funds deployed leading to their eventual success (Magnetar) and demise (Peloton). The news archives and financial commentaries in the reading list below can help you to achieve this goal.
1. [S2013]“A Tale of Two Hedge Funds: Magnetar and Peloton” in “Investment Banks, Hedge Funds, and Private Equity” by David Stowell, pages. 513-530.
2. [EB2010] Eisinger, J., Bernstein, J., “The Magnetar Trade: How One Hedge Fund Helped Keep the Bubble Going.” ProPublica. April 9, 2010. (This article has won the 2011 Pulitzer Prize in National Reporting)
3. [NM2008] Ng, S., Mollenkamp, C., “A Fund Behind Astronomical Losses.” Wall Street Journal, January 14, 2008
4. [M2013] Mahlmann, T. “Hedge Funds, CDOs, and the Financial Crisis: An Empirical Investigation of “Magnetar Trade”, Journal of Banking & Finance (37), pages 537-548, 2013
(Note: You only need to use Figure 3 and the descriptions of Magnetar strategy on page 540 of this paper for the assignment)
5. [E2008] “Peloton runs out of road” Economist, Febuary 29th 2008.
6. [BMZ2008] Bryan-Low, C., Mollenkamp, C., Zuckerman, G. “Peloton Flew High, Fell Fast”, Wall Street Journal, May 12th 2008
7. [Z2008] Zuckerman, G., “Trader Made Billions on Subprime”, Wall Street Journal, January 15th, 2008
1. [4 marks] In your own words, describe the process of securitization. You may use Lecture 6 and our textbook as references. The points below should help you to answer this:
a. What are the roles of the originator and investment banks in securitization?
b. Describe the role of the credit rating agencies in securitization.
c. In securitization, how can the originator finance via the structured products with credit ratings higher than its own?
d. Explain the “waterfall cash flow” structure of CDO. Discuss also the risk/return and liquidity aspects in this waterfall cash flow structure.
2. [5 marks] Discuss the CDO strategy deployed by Magnetar during 2007. The following points should help you to answer this:
a. Figure 3 in [M2013] illustrates the so-called “Magnetar trade”. How did Magnetar use the Credit Default Swap (CDS) protection in the trade? In your own words, explain each scenario in Figure 3. On page 517 of our textbook [S2013], why did David Stowell say “The strategy would only lose money if the equity got wiped out while the mezzanine tranche stayed intact”?
b. In [NM2008], why did the authors say “Mortgage analysts note that Magnetar’s trading strategy wasn’t all luck – it would have benefited whether subprime market held up or collapsed.”? Use your answer in part a) to illustrate the concept of relative trade.
c. In [EB2010], authors criticized Magnetar for “building CDOs to fail”. What are their major criticisms? How did the Investment Banks get involved in the Magnetar trade? You may use your answer in part a) as illustration.
3. [5 Marks] Discuss the trading strategy of Peloton. The following questions should help you to answer this:
a. Using [E2008] and [BMZ2008], describe the directional trade deployed by Peloton. How was Peloton’s directional trade in 2007 different from its strategy in early 2008?
b. In comparison with [Z2008], how was it different from John Paulson’s strategy? More specifically, how did John Paulson benefit from the use of CDS protection?
c. In [BMZ2008], why did Ron Beller, the chief of Peloton say “Peloton failed not because it made the wrong investments but because his bankers didn’t stick with him when the prices of those investments were temporarily out of whack”? Use your knowledge on margin call in Lecture 7 to explain the liquidity crisis faced by Peloton. What role did UBS play in this case?
4. [6 marks] Answer the following questions on the global financial crisis (2007-2008):
a. How did the process of securitization play a critical part in causing the global financial crisis (2007-2008)? What led to the proliferations of these structured products?
b. Describe the principal-agent problems that existed in the mortgage securitization market that led to the global financial crisis. In particular, explain the principal-agent problems among the key players in the process of securitizations. How did the hedge funds contribute to these principle-agent problems? You may use your answers in Questions 2 and 3 for illustration.
c. Revisiting each of the divisions/business areas of an investment bank individually (covered in Lectures 1—8), describe the impact of the global financial crisis (2007-2008) on each of these divisions/business areas individually.
Assessment Criteria – written assessment
All written submissions must be prepared in accordance with the UTS guidelines in the “Guide to Writing Assignments”. The submission must be typed in 12 fonts, single-spaced, A4 paper of 5 – 6 pages in total. The body of the submission should be in sentence and paragraph form with numbering/bullet form only used for indication of questions.
A 2,000-word essay. Critically evaluate the ‘stage’ or Uppsala model of internationalisation in respect of contemporary international business expansion and compare with other models.
The essay should outline the key components of the ‘stage’ model compared to other more recent theories of internationalisation, and should examine the relevancy of the ‘stage’ model in explaining the nature of internationalisation that is evident today across a range of industries., using examples to illustrate your points. Marks are awarded for content, quality of discussion, examples used and depth of research. Please see marking scheme.
Indicative Assessment criteria:
Knowledge and understanding of global marketing literature and theories
Comparison of “Stage” or Uppsala model versus other models of internationalisation
Application and demonstration of knowledge using examples from the global market Submission Structure – A suggestion (Please see marketing scheme below)
A 2,000-word essay. There are many ways to construct your essay and the following is only a suggestion:
Title: Your readers’ first impression of the essay. It should be succinct and to the point.
Brief Introduction: The introduction sets the scene and inform readers about the essay
Key internationalisation theories: Each explained in adequate detail
Critical comparative evaluation between the key theories using examples from the global market to demonstrate the practical application of the theories. You should ask yourself regularly during writing if all the detail you are including is necessary, whether your research is current and there are examples from the market that support your theory.
Conclusions: Your conclusions should be brief, and to the point. You should not be introducing any new facts or evidence at this stage, although it is acceptable to give your own opinion on the evidence and the conclusions you draw from it
Appendices: Typically, appendices contain additional supporting information which would be too detailed to include in the main body. Typical examples of information included in appendices can be tables with supporting statistical data, company information, news clippings and so on.
References / Bibliography: If you have consulted any source, either printed or on-line, you must include it in the list of your references.